Penny ReedCulture & Leadership Keynote Speaker

Programs

Signature Programs · Culture & Growth Mindset

A Culture Program with an Angry Puppet

Featuring The Bitter Baby®

Penny Reed speaking

Culture starts in the mind long before it shows up in the work. Meet The Bitter Baby®, a lovably grumpy puppet who gives voice to the why-bother mindset that quietly visits every team, from the nursing unit to the conference room. When a team can name that voice and laugh at it together, real change begins.

Behind the fun sits a practical, measurable framework for resolving everyday friction before it turns into disengagement and turnover. Participants practice naming The Bitter Baby® moment out loud, replacing a limiting belief with a growth-minded response, and guiding one another through change with warmth and humor.

They leave with simple daily habits of appreciation and coachability that keep the whole team encouraged, resilient, and ready for what comes next.

It is memorable, so teams put it to work the very next morning.

Participants will be able to:

  1. Recognize The Bitter Baby® mindset the moment it appears, in themselves and in one another
  2. Choose a growth mindset on purpose to turn everyday challenges into momentum
  3. Apply the inner shift that moves a team from resistant to receptive
  4. Build daily habits of appreciation and coachability that sustain a positive culture and support retention

Bring A Culture Program with an Angry Puppet to your audience.

Share the date, the audience, and the format you have in mind. Penny responds personally. Fees and availability on request.